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Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A popup will show up. It comprises exhaustive info about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of tutorial videos illustrating how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, examine our comprehensive FAQ database, which contains questions asked by real persons and provides real solutions. We frequently update our FAQ database with new Q&A's in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our fantastic team of customer service technicians available 24-7-365 and eager to help you with any issue. Each trouble ticket you submit will be replied to in less than 1 hour (the average response time being approximately twenty mins), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 330220

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com